Online Order Policy
We understand your Privacy concerns. We believe in the importance of protecting your privacy and your credit card information. Please take a few minutes to read the following policy so that you understand how we treat your personal information. As we continuously improve and expand our services, this policy might change. So please check it out periodically. If you have questions about our policy, please email us at info@thechickenbone.com.
How we store and protect the information we collect.
We store the information you provide to us and the information we collect electronically in our databases. We own, maintain and operate the computer servers containing our databases. Firewalls and security gatekeepers control access to our computers. To maintain this protection, we caution you not to provide your password to anyone. We do not give your password to anyone. We recommend that, if you share your computer with other people, you close your browser window when you finish your session. Signing off will protect your information if you share a computer with someone else or use a computer in a public place like a library. When you enter your username and password, we retrieve your saved information to make processing your order fast and easy.
What information is being collected?
When you browse the www.thechickenbone.com web site you do so anonymously. When you order we need to know your name, email address, mailing address, credit card number and expiration date. This allows us to process and fulfill your order. Your Credit Card information is encrypted before it is transmitted using SSL technology. Once your credit card is processed we do not retain your credit card number, an added measure of security for your credit information.
We reserve the right to change our website and this policy at any time. You should check this privacy policy periodically. Should our policies regarding collection, storage and use of your information change, the prior policies continue to govern the information collected, unless we obtain your consent to use that information in new ways.
Still uncomfortable ordering online?
Phone 877-Wings-2-U – Boston or 800-Wings-2-U – Framingham or visit one of our locations during business hours:
The Chicken Bone Boston – 1260 Bolyston St. Boston MA 02215
The Chicken Bone Framingham – 358 Waverly St. Framingham MA 01702
Return or Cancellation
Here at www.thechickenbone.com we understand that the unexpected can happen in life, therefore orders placed can be canceled, but no later than 2 hours before the scheduled pickup/delivery. This ensures that the order is canceled before the kitchen preparation begins. To cancel your order or to make changes to the delivery/pickup time please call us so we can make the changes.
For safety reasons, we cannot accept returns of food.